Our approach to care

When it comes to delivering exceptional care with love and a deep sense of compassion, the amazing people who form our team at The Spinney, in Chingford, are everything.

Here at The Spinney Care Home our person centred approach to care enables us to care for your precious loved one with the same tenderness and kindness shown to our own family members.

Through a reassuring touch of the hand or a light embrace, we provide comfort and a sense of safety day and night, caring for our cherished residents whilst giving gentle encouragement to build confidence and independence wherever possible.

To us, these things are second nature, assisted by our detailed knowledge of each person we care for and born by an intense desire to help, as well as strong caring values amongst our team.

The depth of our knowledge goes way beyond our training and awareness of each person’s medical and physical needs. Whilst these are crucial elements to ensure we are able to provide good care, it is our detailed understanding of who each special individual is now, who they were, and what hopes and dreams they have for their future that enables us to provide exceptional care.

Our person centred approach to care means knowing who and what are the most important things in their life, how they enjoy spending their day, what their favourite food is, what brings a smile to their face when they’re feeling a little down, and what fills them with a sense of joy and belonging which last way beyond a moment in time.

Involving and supporting families

Before someone comes to live with us, and then regularly reviewed throughout the year, we develop a detailed plan in partnership with the individual and those closest to them. This plan documents a resident’s personalised care needs, life history, likes and dislikes and future goals and underpins our skilled team members’ exceptional care and support.

As we wholeheartedly believe families and friends are an integral part of our home, they are welcome to visit at any time and to play an active part in their loved ones’ lives. We also provide a range of support to family members, running regular carer events and being on hand to listen and offer advice whenever you need us.

Gone are the days where relatives have to juggle the demands of their own busy lives as well as the care and support needs of their elderly loved one. When a person comes to live with us, their family no longer needs to worry about the laundry, ensuring they have nutritious meals, have remembered to take their medication and how they will live a fulfilling and happy life.

We take care of everything giving you time to pop in for a spot of lunch or share a home-baked treat in our bistro, you can even enjoy some alfresco dining with your loved one in our conservatory or decking area in the garden. Each week we have a variety of activities and special occasion s to celebrate, which friends and family are invited to take part in. The Spinney makes sure there is always an array of opportunities and ways for you to spend quality time together whilst our dedicated team takes care of everything else.

Person centred approach to care

We work closely with a wealth of community and clinical professionals to ensure our residents’ care needs are met. These include district nurses, GPs, opticians and chiropodists.

As someone’s care needs change, we’re there to review what they need so they can continue living their lives feeling safe and contented. We provide low, medium and high-dependency residential support for residents, which includes administering medication. Residents can transition easily as their needs change, making our Chingford care home a happy place in which to spend their later years.

Contact us

We appreciate finding a care home, worthy of supporting your nearest and dearest can be an emotional time. This is why we’re here to chat through your options and help where we can. To speak with a member of our kind and caring team, contact us now.


Make a care

A member of our team is always happy to answer any questions you may have or welcome you for a visit.

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We’re always looking for amazing people to join our exceptional team who care for our residents with love and kindness.

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